Search returns nothing
Reset the filters and search a shorter title. Remove a year you are not certain about. Try the original name or a German alternate title, then compare the cast. A series episode number that is not in the recorded season can also produce no matches; search the show without the number first.
A page looks incomplete
Reload once and check whether text and controls appear even if posters are delayed. If a browser is using desktop mode on a phone, return to its normal mobile view. An old saved link may no longer identify a page, so use the homepage search to locate the production again.
The list is empty
Check that you are using the same browser profile and website address. Local lists are not automatically shared between browsers. Restore your own backup if you kept one. Clearing site data before checking for a backup can remove the list you wanted to recover.
The film does not play
Movie2K’s Watch now action opens viewing options. If the error begins in the selected player, use that service’s help and check the edition, device, and country. The country selector is not a streaming-server switch. Describe the exact failed step when asking for help; it distinguishes a catalog issue from a video issue.